PRIVACY POLICY
At MimiTots, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order with us.
By using our website, you agree to the practices described in this policy. MimiTots reserves the right to update this Privacy Policy whenever necessary. Any changes will be published on this page, and we encourage you to review it periodically.
1. Information We Collect
When you visit our website, contact us, or place an order, we may collect the following information:
- Full name
- Contact number and email address
- Billing and shipping address
- Order details and purchase history
- Payment verification details for bank transfers
- Website usage data, preferences, and browsing activity
We collect only the information reasonably necessary to process orders, provide customer support, and improve your shopping experience.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- To process, confirm, and deliver your orders.
- To verify bank transfers and manage payments.
- To communicate with you regarding your orders, exchanges, or customer service requests.
- To improve our website, products, and overall shopping experience.
- To maintain business records and prevent fraudulent or unauthorized transactions.
- To share updates, promotions, and new arrivals, where applicable and permitted.
We use your personal information only for legitimate business purposes and in accordance with this Privacy Policy.
3. Protection of Your Personal Information
At MimiTots, we take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
Access to customer information is limited to authorized personnel and service providers who require it to perform their business functions.
While we strive to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.
4. Cookies & Website Technologies
Our website may use cookies and similar technologies to improve functionality and provide a smoother shopping experience.
Cookies are small files stored on your device that help websites remember preferences and understand how visitors interact with their pages.
We may use cookies for purposes such as:
- Remembering shopping cart items and website preferences.
- Understanding website traffic and visitor activity.
- Improving website performance and functionality.
- Supporting advertising and marketing activities, where enabled.
Our website may use cookies or similar technologies provided by Shopify and other integrated services, such as analytics or advertising tools, depending on the features enabled on our store.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features, including shopping cart functionality.
5. Sharing of Personal Information
MimiTots does not sell, rent, or trade your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
- Courier companies for order delivery.
- Payment service providers or banks for payment verification.
- Website hosting, analytics, and technical service providers.
- Relevant authorities when disclosure is required by law.
Such information is shared only to the extent reasonably necessary for the relevant purpose.
6. Third-Party Websites
Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies and practices.
MimiTots is not responsible for the privacy, security, or content of external websites. We recommend reviewing their privacy policies before sharing any personal information.
7. Managing Your Personal Information
You have the right to contact us regarding the personal information you have shared with MimiTots.
You may request to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Update your contact or delivery details.
- Withdraw consent for promotional communications.
- Request deletion of your personal information, subject to applicable legal and business recordkeeping requirements.
To submit a request, please contact our customer care team using the details provided below.
8. Data Retention
We retain customer information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal requirements.
When information is no longer required, we take reasonable steps to delete or securely dispose of it.
9. Children's Privacy
MimiTots specializes in children's clothing; however, our website is intended for use by adults, parents, and legal guardians.
We do not knowingly collect personal information directly from children without appropriate authorization. If you believe a child has provided personal information to us, please contact our team so we can review the matter and take appropriate action.
10. Changes to This Privacy Policy
MimiTots may revise or update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable requirements.
Any updated version will be published on this page. Your continued use of our website after changes are posted will be subject to the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Email: mimitotspakistan@gmail.com
Contact Number: 0325-5333748
Location: House # X673 Street -1, Near Police Chocki Ratta Amral
Rawalpindi, Pakistan.
At MimiTots, your trust matters to us. We are committed to treating your personal information responsibly while making your shopping experience safe, comfortable, and enjoyable.